Shipping & Return



At isolés we know how important it is for you to start riding in your new kit as quickly as possible. That’s why we have partnered with DHL to provide free and fast shipping anywhere in the world. We also participate in the DHL GoGreen Programme, which aims to limit and ultimately eliminate logistics-related emissions through the use of a range of environmental initiatives.

We aim to post your order within a day of receiving it. You will be sent an email containing your DHL shipping number as soon as your order has left us. Visit your order history at any time to check on the progress of your delivery.

Delivery times vary according to your location. Please refer to the list below for an estimate for your territory.

Europe Zone 1: 1-2 working days.
(Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom)

Europe Zone 2: 2-3 working days.
(Albania, Bosnia and Herzegovina, Republic of Macedonia, Republic of Moldova, Montenegro)

Canada and USA: 2-3 working days

Australia, Asia and other Countries outside the EU: 5 working days
(Andorra, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bermuda, Brazil, Cayman Islands, Chile, Colombia, Cuba, Dominican Republic, Georgia, Gibraltar, Guernsey, Holy See (Vatican City State), Hong Kong, Iceland, Indonesia, Japan, Jersey, Liechtenstein, Malaysia, Mexico, Monaco, New Zealand, Norway, Philippines, Qatar, San Marino, Singapore, South Africa, South Korea, Switzerland, Taiwan, Thailand, United Arab Emirates, Venezuela)

Please add an additional day for shipping if you live on an outlying island.

isolés is not responsible for duties, taxes, or other import charges applied by the destination country.

If you are not satisfied with an isolés purchase for any reason, you may return it within 30 days of delivery for a full refund. Use the attached DHL label for easy return.

Free return on all orders.

Free return on all orders.



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